β Frequently Asked Questions
FAQ
How do I restore my purchase?
Open the app β tap Settings β tap Restore Purchases. Make sure you are signed in to the same Apple ID or Google account used for the original purchase.
My AI photo credits ran out. How do I get more?
Go to any CV creation step β tap Create CV β the Premium Pack screen will appear. Purchasing the Premium Pack adds 30 AI photo transformation credits. You can purchase multiple times to refill credits.
The AI photo transformation failed. What should I do?
Check your internet connection and try again. Make sure the photo is clear, well-lit, and your face is fully visible. If the problem persists, contact us with a description of the issue.
Can I get a refund?
Refund requests are handled by Apple (App Store) or Google (Google Play) directly. Please visit their respective support pages. We do not process refunds independently.
Is this a subscription?
No. Fun CV uses a one-time purchase model. There are no recurring charges. When your credits run out, you can purchase another pack to refill.
My PDF looks different from the preview. Why?
PDF rendering can vary slightly depending on the device and OS version. If the layout is significantly broken, please contact us and include your device model and OS version.
How do I delete my saved CVs?
Open the app β go to Saved CVs β tap the β button on any CV to delete it. This action is permanent and cannot be undone.
β±οΈ Response Time
We typically respond within 1β2 business days. For urgent issues, please include your device model, OS version, and a brief description of the problem in your email.